Privacy Policy

This privacy policy has been established by the company FOTAKOPOULOU MARIA distinctive title WOORD which is based in NIKIFOROU OURANOS 15, ANO LIOSIA, ATTICA. Contact 210-8032700 e-mail info@woord.gr
The security and protection of your personal data is very important for us and that is why we follow responsible and in accordance with the law procedures for keeping and processing.
The privacy policy is grouped, with the terms and conditions of use, the conduct of transactions in the www.woord.gr and the acceptance of the use of cookies. For this reason, before navigating or carrying out any transaction with us, we invite you to make sure that you agree with them.

TRANSACTIONS

In order to carry out any transaction through the woord e-shop, and to place orders of products of the company, you will be asked to disclose some personal information. We will ask you for your full name, the shipping address of the products, your telephone number and your email address.
The above data are kept and processed by the company for the purpose of implementing the customer’s order and in no way will they be disclosed, disclosed or sold to third parties, unless the procedure set by law for the lifting of confidentiality is initiated (Law 2225/1994).
Part of the implementation of the order may also be the disclosure of your bank account number in case of a refund (in case of withdrawal) of the company to you.
Also, part of the process of implementing your order is the use of some information by the courier company that undertakes the delivery of products or their payment through cash on delivery.

CREDIT CARD

In case of payment by credit card, you are automatically transferred to the secure environment of PIRAEUS BANK. Consequently, we do not store any information related to your card details.

MEMBER REGISTRATION

Each visitor of the page www.woord.gr can create a personal user account to facilitate the transaction process (order history, payments). In this case, visitors voluntarily provide their personal data, where they can change it or delete their account through an encrypted password.

SUBSCRIBE TO THE NEWSLETTER

You can subscribe to the Newsletter service by submitting the email address you wish. You thus consent to the sending on our behalf of informational and promotional material (news, offers, gift certificates, etc.).
You may, if you do not continue to wish to send these e-mails on our behalf, unsubscribe from this service yourself, or we may do so for you after you send us your relevant request to the info@woord.gr
Woord company through cookies records information such as rates of the opening of messages, rates of entry on our website, and pages of use on our website.
The partner company in this Newsletter sending and recording service is the leading e-mails sending company MAILCHIMP, which is fully harmonized with the European Data Protection Law, GDPR, certified by the competent European Authorities and regularly examined on an annual basis.

PURPOSE OF PROCESSING PERSONAL DATA

As already mentioned in the above, the personal data and other information collected by WOORD, aim at carrying out transactions with these users, communicating with them, the full execution of their order and in general the continuous improvement of our services provided to them.
The purpose of processing your data for promotional and advertising purposes is also important. So WOORD can ensure a personalized shopping experience by adhering to all safety rules.

DATA RECIPIENTS AND MANAGERS

Your data is stored in central databases (servers), a partner company, where all storage and security protocols are maintained.
It is expressly forbidden to sell to third parties any information about our customers and their personal information for commercial purposes.
Only our company and our partners have access to the information and data you provide to us and are obliged to operate within the limits of their respective responsibilities.
Also recipients of your personal data can be public bodies to be able to meet legal obligations and if legal proceedings are initiated.
In the event that the woord.gr undergo some form of business change, such as a change of name or articles of association, the new business scheme under the WOORD brand may continue to use the information provided by the customers-users.

CONSENT

By carrying out transactions with the WOORD online store, the use of the website’s services and in general the individual option to disclose your personal information, in accordance with what is stated here, you expressly give your consent to the collection and use of your personal data.

Cookies

www.woord.gr uses cookies. Cookies are small files that are installed on your online device through your browser when you visit the woord.gr and choose to accept their use.
These files help collect information, such as the type of browser you use, the type of device, the operating system, and other similar technical and informational elements.
We use the information stored in the “cookie” files for advertising and statistics, as well as for the better functioning of our website, in order to adapt it to the individual needs of users.
The use of cookies may not personally identify you and receive any file or document from your computer.
You can change the “cookies” settings in your browser or contact us by message at the info@woord.gr to direct you via your browser settings.

TYPES OF COOKIES

Required: they allow you to browse our website unhindered and make use of the shopping cart.
Performance: they have to do with information about how users navigate our website, how they locate it or where they leave.
Functionality: related to user choices such as language, product size, preference colors, etc.
Targeting and Advertising: they collect information about browsing habits, or the user’s interests associated with our site, for the purpose of creating promotions and advertisements.
Third Party (3rdparties): third-party cookies, such as Google analytics, which aim at statistical recording and analysis.